Jessica Campbell

Department of English

Lecturer

Jessica.Campbell@ucf.edu

Biography

Jessica Lynn Campbell has a PhD in Texts and Technology, and a Master’s in English – Technical Communication, both of which she earned from the University of Central Florida (UCF). Her expertise and research interests intersect the technical and professional communication (TPC) and human-computer interaction (HCI) disciplines, specifically in the healthcare space. She has strong, extensive disciplinary and experiential knowledge of user experience (UX) research and design. She has a range of industry experience as a UX researcher and designer, in addition to TPC practitioner roles, such as digital marketing, content management, and documentation. Jessica’s research involves mixed-methods studies of health information technology (HIT), which she described in her book, User Experience Research and Usability of Health Information Technology, and other publications. In addition to her research interest in the healthcare space, Jessica’s scholarly and academic interest includes a broad scope of TPC pedagogy, particularly exploring the engagement of students in social justice work, solving wicked problems, and improving digital literacy.

Research Interests

User research, design, and usability of health information technology (HIT), human-centered design, digital literacy, AI applications in healthcare

Course #	Course	Title	Mode	Days/Times	Syllabus
89747	ENC3241	Writing for Technical Prof	Asynchronous Online (W)	12:00 AM - 12:00 AM	Unavailable
This course provides you with a better understanding of how to compose typical technical documents while focusing on the rhetorical situation (purpose, audience, and context). Creating and designing usable information and collaborative work are emphasized throughout the course.
89826	ENC3241	Writing for Technical Prof	Asynchronous Online (W)	12:00 AM - 12:00 AM	Unavailable
This course provides you with a better understanding of how to compose typical technical documents while focusing on the rhetorical situation (purpose, audience, and context). Creating and designing usable information and collaborative work are emphasized throughout the course.
93322	ENC3241	Writing for Technical Prof	In Person (P)	Tu,Th 4:30 PM - 5:45 PM	Unavailable
This course provides you with a better understanding of how to compose typical technical documents while focusing on the rhetorical situation (purpose, audience, and context). Creating and designing usable information and collaborative work are emphasized throughout the course.
89836	ENC4293	Doc and Project Management	Asynchronous Online (W)	12:00 AM - 12:00 AM	Unavailable
This course focuses on collaborative writing strategies and applies them in a semester‑long team project in which the class creates a book‑length style guide for UCF students, staff, and professional technical communicators. Each student will contribute to their team’s chapter content as the class collectively develops the guide from initial concept to final publication.

Course #	Course	Title	Session	Mode	Days/Times	Syllabus
59332	ENC3241	Writing for Technical Prof	A	Asynchronous Online (W)	12:00 AM - 12:00 AM	Unavailable
This course provides you with a better understanding of how to compose typical technical documents while focusing on the rhetorical situation (purpose, audience, and context). Creating and designing usable information and collaborative work are emphasized throughout the course.
59858	ENC4294	Client-based Project Managemen	B	Asynchronous Online (W)	12:00 AM - 12:00 AM	Unavailable
This course gives you hands-on experience working within a technical documentation team, collaborating to develop high‑quality technical communication materials for a real client.

Course #	Course	Title	Mode	Days/Times	Syllabus