Faculty and Staff

Sara Raffel

Sara Raffel, Ph.D.

Education

  • Ph.D. in Texts & Technology from University of Central Florida (2018)
  • M.Phil. in Film Theory & History from Trinity College, University of Dublin (2012)
  • B.A. in Media Studies from Hunter College, City University of New York (2005)

Selected Publications

Edited Collections

  • Lester, Connie L., Patricia Carlton, and Sara Raffel. “Interpreting Pulse: Three Public History Projects Engaging Community Interpretations of Tragedy.” LGBTQ Public History: Reports from the Field, edited by Nicole Belolan and Sarah Case, National Council on Public History, 2019, 39-44.https://ncph.org/wp-content/uploads/2019/10/LGBTQePubOct212019FINAL.pdf. 

Conference Papers/Presentations

Courses

Course Number Course Title Mode Date and Time Syllabus
20237 ENC4262 Int Technical Communication Web-Based (W) Unavailable
No Description Available
11474 ENC6257 Visual Tech Comm Web-Based (W) Unavailable
No Description Available
Course Number Course Title Mode Date and Time Syllabus
81791 ENC4215 Document Design and Publicatn Web-Based (W) Unavailable

This course focuses on the theory and practice of technical document design, including style, format, and layout. Students can also expect to explore issues of accessibility and usability, and will apply skills they learn to practical design projects created for an outside client of their choosing.

By the end of the course, students will be able to:

·         Identify and critique basic principles of page design, layout, typography, and graphics.

·         Apply various design principles according to the document type and rhetorical situation.

·         Schedule and plan collaborative design projects according to the best practices of project management using current project management tools.

·         Recognize the different considerations for print and digital design.

·         Understand and utilize company branding and style to create documents with the appropriate tone.
81664 ENC4262 Int Technical Communication Web-Based (W) Unavailable

This course focuses on the development of documentation for international audiences. Students will learn to address the challenges of communicating across cultures; they will learn to prepare documentation for translation and to create visuals for global audiences. Upon completion of the course students will have gained valuable skills, experience, and knowledge. The course objectives are:

·         To develop an understanding of the challenges of international technical communication and learn key strategies to address those challenges

·         To learn theories of intercultural communication and to understand their application in the workplace

·         To learn to write for international audiences

·         To learn to create visuals for international audiences

·         To design and produce a documentation project

·         To learn to prepare documentation for translation

·         To develop project management skills

·         To meet the challenges of working as part of a team

No courses found for Summer 2022.

Course Number Course Title Mode Date and Time Syllabus
19540 ENC6296 Interactive Design in Tc Web-Based (W) Unavailable

This course is an introduction to writing and designing different kinds of online help files, help systems, and tutorials with a focus on the theory and practice of designing interactive products. Students will study tutorials, procedures, and reference guides. The major focus will be on designing an interactive tutorial from a task-oriented point of view.

The course has two overarching goals:

  1. To explore and critique the modes of interactivity best suited to procedural software documentation and the relationship between designers and users.
  2. To develop a practical framework for designing products that follow task-oriented writing principles while incorporating interactive and human-centered design elements.
19541 ENC6297 Production & Publication Meth Web-Based (W) Unavailable

ENC 6297 covers all aspects of the production of technical documents including typography, visual rhetoric, layout and design, and planning and managing publication projects. Students will learn about international issues in document design and production and will gain experience in usability testing and quality metrics. Students will work on real-world projects and will also conduct research on production and publication methods.
Course Number Course Title Mode Date and Time Syllabus
93574 ENC4215 Document Design and Publicatn Web-Based (W) Unavailable
Theory and practice of technical document design, including style, format, and layout. Create documents with relevant publication technologies. Practice in publication project management. 
92285 ENC4262 Int Technical Communication Web-Based (W) Unavailable
ENC 4262: International Technical Communication (Flammia)

ENC 4262 focuses on the development of documentation for international audiences. Students will learn to address the challenges of communicating across cultures; they will learn to prepare documentation for translation and to create visuals for global audiences. Students will also have the opportunity to participate in a global virtual team project with college students in other countries.
Course Number Course Title Mode Session Date and Time Syllabus
61840 ENC4265 Writing for Computer Industry Web-Based (W) A Unavailable
Course Description ENC4265

This course is an introduction to designing and creating different kinds of online help files or help systems for the computer industry. In addition to learning some of the specialized language of the software industry, students will study the major kinds of software documents and online help systems: software tutorials, procedures, and reference guides. One major focus will be on writing and designing an online tutorial from a task-oriented point of view.


Course Objectives

·      To learn how to apply general principles for writing and designing effectively for the online environment.

·      To learn more about the computer software industry and its specialized language.

·      To learn more about current trends concerning online help and tools for creating it.

·      To learn about online software tutorials, procedures, and reference guides.

·      To learn how to write and design a tutorial from a task-oriented point of view.

·      To create a brief tutorial to include in your professional portfolio.

·      To learn how to create more effective online documents by following minimalist writing principles: knowing your audience, removing nonessential content, and focusing on user goals instead of product functions.

Updated: Oct 30, 2019